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The UK Job Search Engine |
What Job, Where?
Enter job title and location above e.g. Sales Manager London |
Position: Helpdesk Analyst - Redhill Surrey
Location: Redhill,London
Position Type: employed
Sectors/Categories: administration
Salary: GBP 21000.00
Helpdesk Analyst Redhill Surrey
2000021000 25 Days Holiday Excellent Pension Scheme Healthcare Benefits
Shifts 12hrs 4 days on 4 days off rotating
The Company
This systems engineering solution provider supports a range of remote software driven devices on behalf of their customers They are currently looking for Helpdesk Analysts to join the team in providing 1st line telephone and email support to external customers
The Job
The Heldesk Analyst will be responsible for
Taking incoming phone calls and emails from customers that have problems with devices or systems
Recording details of problems encountered and logging information accurately
Prioritising problems by level of importance and resolving issues in a logical order whilst working to Service Level Agreements SLAs
Providing 1st line fixes using a suite of remote tools to solve problems with equipment and via troubleshooting over the phone
Performing hard and s...
Company Name: Zebra Technical Recruitment Ltd
Advertised On: UJOB (Vazzee UK Limited)
Date Posted: 04 November 2011
