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Position: 3rd Line Support Engineer
Location: Bristol,Bristol
Position Type: employed
Sectors/Categories: information-technology
Salary: GBP 26000.00
Description
My client an established technology led company is looking to recruit an experienced 3rd Line Support Engineer to be based in either their Bristol office
Job Summary
Responsible for resolving advanced technical problems involving ICT systems for company
Providing 3rd line telephone web IM and email support to users
To provide support to enable users to make effective use of systems
To provide daytoday support operation and control of all equipment within an IT and telecommunications network infrastructure
Ensuring that internal SLAs and ITIL processes are followed and completed within required timescales
Main responsibilities
o Server Support Installation Monitoring and Maintenance Windows 20032008
o Server Application support SQL 20052008SharePoint 20072010MS CRM 34 OCS 2007
o Advanced Application support MS CRM Sophos Office 20072010OCS
o Advanced troubleshooting of internal software
o Server hardware maintenance i...
Company Name: Eligo Recruitment Ltd
Advertised On: UJOB (Vazzee UK Limited)
Date Posted: 04 November 2011