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Position: Case Processor
Location: Manchester,Manchester
Position Type: employed
Sectors/Categories: legal
Salary: GBP 15500.00
Location Manchester Job Type Permanent
Salary Rate 14000 16000 per annum
Job Purpose
To proactively progress transactions managing between 5070 in and outbound telephone calls and to ensure effective communication and build relationships between CPL customers and Estate Agents The balance between in and outbound calls will depend upon the needs of the business
Key Result Areas
To gain a basic understanding of the conveyancing process for sale and purchase sufficient to be able to discuss and impart information to callers and those being called
To demonstrate an understanding and acceptance of customers and estate agents frustrations and show an ability to address problems in a positive and proactive manner
To actively manage call backs on the legal team to ensure Service Legal Agreements are met
To progress cases through the workflow management system as directed by your Team Manager
In a ...
Company Name: Spring Personnel
Advertised On: UJOB (Vazzee UK Limited)
Date Posted: 04 November 2011