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Position: Customer Service Advisor - Slough - Long Term Temp
Location: Slough,Berkshire
Position Type: employed
Sectors/Categories: accountancy
Salary: GBP 18000.00
Our client the financial services arm of a major automotive brand is looking to recruit telephonebased advisors within a contact centre environment
Purpose
To contribute to the delivery of Best in Class service by responding to and processing all customer and dealer enquiries through the provision and collation of timely and accurate information and the completion of all relevant transactions Through day to day actions ensure compliance of all regulatory requirements and industry standards To enhance the company brand through continued commitment to the organisations vision and values
General Duties
Process all in life contract changes including early settlements maturities and terminations
Respond to and resolve inbound customer and dealer enquiries answer all verbal and written enquiries to customer and dealer satisfaction
Update the Contract Management System accordingly
Make outbound calls as appropriate
Maintain dealer relationsh...
Company Name: Ultimate Banking
Advertised On: UJOB (Vazzee UK Limited)
Date Posted: 04 November 2011
