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Position: Customer Service Advisor - Birmingham
Location: Birmingham,West Midlands
Position Type: employed
Sectors/Categories: customer-services
Salary: GBP 13500.00
Are you looking to get out of sales but stay within travel working for a leading name in the industry Do you enjoy resolving customer issues and can you turn a complaint into a compliment Do you have excellent attention to detail and experience of dealing with travel documents amendments and admin If you have a solid background in travel and experience of customer service this could be just what you are looking for A leading independent retail travel company is keen to recruit a Customer Service Advisor on a full or parttime basis for their Walsall branch This is an exciting opportunity to join this well established travel company
DETAILED JOB DESCRIPTION
Dealing with customer service both over the phone and in person at their Walsall branch
Taking customer complaints and responding to them both verbally and in writing
Investigate the complaint and feedback to the customer
Resolve the complaint and aim to get repeat business
Dealing with related administ...
Company Name: Travel Trade Recruitment Ltd
Advertised On: UJOB (Vazzee UK Limited)
Date Posted: 04 November 2011