Service Desk Analyst & amp;ndash; ITIL / 1st Line / Call Logging / Windows from Jobs UK

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Job Details

Position: Service Desk Analyst & amp;ndash; ITIL / 1st Line / Call Logging / Windows

Location: Sheffield,South Yorkshire

Position Type: employed

Sectors/Categories: information-technology

Salary: GBP 17000.00


Job Description

Service Desk Analyst ITIL 1st Line Call Logging Windows Active Directory BES 17000 Depending on experience Sheffield South Yorkshire An excellent position has arisen within a well established Law firm based in Sheffield South Yorkshire My client is looking for a Service Desk Analyst to join their technical team you will provide internal 1st line support across multiple sites You should have a minimum of 6 months experience in a Helpdesk Service Desk environment working to ITIL standards and will ideally come from a lawlegal background or professional services for example finance insurance banking or trading My client is looking for someone who is professional and a first class communicator As a Service Desk Analyst you will support 1st line issues internally within a Windows infrastructure call logging and working to SLAs aiming to get a first time fix of 60 Any experience with legal softw...


Advertiser Information

Company Name: Senitor Associates

Advertised On: UJOB (Vazzee UK Limited)

Date Posted: 04 November 2011


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