ITIL Service Delivery Analyst - Burton-upon-Trent from Jobs UK

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Job Details

Position: ITIL Service Delivery Analyst - Burton-upon-Trent

Location: Staffordshire,West Midlands

Position Type: employed

Sectors/Categories: information-technology

Salary: GBP 30000.00


Job Description

ITIL Service Delivery Analyst ITIL Service Level Management Change Management Incident Management Continuity Management IT Disaster Recovery Strategy Supplier Management Stakeholder Management Infrastructure Service Desk BurtonuponTrent Staffordshire Derbyshire East Midlands

We require a Service Delivery Analyst to assist the Infrastructure and Service Delivery Manager in ensuring that ITIL best practices are followed as closely as possible You will be required to develop and implement policies and procedures monitor and analyse trends in contractual SLAs and determine scope and objectives Responsible for Disaster Recovery Service Level Management Change Management using the ITIL v3 framework to proactively support the IT infrastructure you will be able to show experience in as many of the following areas

ITIL Service Level Management
Change Management
Incident Management
Continuity Management
IT Disaster Recovery Strategy
Supplier Manageme...


Advertiser Information

Company Name: Cordius

Advertised On: UJOB (Vazzee UK Limited)

Date Posted: 12 November 2011


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