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Position: ITIL Service Delivery Analyst - Burton-upon-Trent
Location: Staffordshire,West Midlands
Position Type: employed
Sectors/Categories: information-technology
Salary: GBP 30000.00
ITIL Service Delivery Analyst ITIL Service Level Management Change Management Incident Management Continuity Management IT Disaster Recovery Strategy Supplier Management Stakeholder Management Infrastructure Service Desk BurtonuponTrent Staffordshire Derbyshire East Midlands
We require a Service Delivery Analyst to assist the Infrastructure and Service Delivery Manager in ensuring that ITIL best practices are followed as closely as possible You will be required to develop and implement policies and procedures monitor and analyse trends in contractual SLAs and determine scope and objectives Responsible for Disaster Recovery Service Level Management Change Management using the ITIL v3 framework to proactively support the IT infrastructure you will be able to show experience in as many of the following areas
ITIL Service Level Management
Change Management
Incident Management
Continuity Management
IT Disaster Recovery Strategy
Supplier Manageme...
Company Name: Cordius
Advertised On: UJOB (Vazzee UK Limited)
Date Posted: 12 November 2011