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Position: Contact Centre Team Manager / Call Centre Manager
Location: London,London
Position Type: employed
Sectors/Categories: medical
Salary: GBP 26900.00
Contact Centre Team Manager Call Centre Manager telesales manager Customer Service Manager Client Services
London
26900 pa
Our client is the regulator for pharmacists pharmacy technicians and pharmacy premises in Great Britain It is their job to protect promote and maintain the health safety and wellbeing of patients and the public who use pharmacy services in England Scotland and Wales
They currently have an exciting opportunity for a Contact Centre Team Manager to join our team in Lambeth The main purpose of this role is to manage the daily running of the Customer Contact Centre
You will be responsible for the effective use of resources and to ensure the delivery of the agreed KPIs across the Contact Centre Team Managing the recruitment and development of staff you will identify training needs and produce and deliver appropriate training and coaching sessions and make regular checks to ensure that volume and quality standards are met It will be your respons...
Company Name: Networx Recruitment
Advertised On: UJOB (Vazzee UK Limited)
Date Posted: 18 December 2011
