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Position: Service Desk Analyst & ndash; ITIL / 1st Line / Call Logging / Windows
Location: Sheffield,South Yorkshire
Position Type: employed
Sectors/Categories: information-technology
Salary: GBP 17000.00
Service Desk Analyst ITIL 1st Line Call Logging Windows Active Directory BES
17000 Depending on experience Sheffield South Yorkshire
An excellent position has arisen within a well established Law firm based in Sheffield South Yorkshire My client is looking for a Service Desk Analyst to join their technical team you will provide internal 1st line support across multiple sites You should have a minimum of 6 months experience in a Helpdesk Service Desk environment working to ITIL standards and will ideally come from a lawlegal background or professional services for example finance insurance banking or trading My client is looking for someone who is professional and a first class communicator
As a Service Desk Analyst you will support 1st line issues internally within a Windows infrastructure call logging and working to SLAs aiming to get a first time fix of 60 Any experience with legal software such as Bighands diGITal dictation case management...
Company Name: Senitor Associates
Advertised On: UJOB (Vazzee UK Limited)
Date Posted: 07 January 2012
