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Position: Helpdesk Analyst, Service Desk Support Analyst
Location: Dudley,West Midlands
Position Type: employed
Sectors/Categories: information-technology
Salary: GBP 20000.00
Helpdesk Analyst Service Desk Support Analyst Dudley West Midlands up to 20000
Helpdesk Analyst Service Desk Support Analyst Service Desk Support Analyst 1st Line Support Analyst
Microsoft Office Windows XP Windows 7 ITIL
Our client is a well regarded FTSE 100 organisation Within this role you will provide helpdesk technical support and troubleshoot to the a large user community You will have At least 2 Years experience in a technical 1st line support role a proven track record in delivering excellent customer and a positive can do attitude
Required is a good knowledge of Microsoft Office 20032007 Windows XP Windows 7 and knowledge of call logging systems
You must have an ITIL certificate or have worked within an ITIL environment
You will have experience of supporting a very busy user environment and have an excellent telephone manner
From time to time you will be required to stand in for the Helpdesk Team leader so you should be comfortable communic...
Company Name: Arc IT Recruitment
Advertised On: UJOB (Vazzee UK Limited)
Date Posted: 10 January 2012
