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Position: .NET Support Analyst
Location: East of England, Hertfordshire, St.Albans
Position Type: Permanent
Sectors/Categories: Development, .Net Framework, .Net Services, ASP .Net, C#, SQL Server
Salary:
[b][purple]Summary:[/b][/purple]
[i][purple]Location:[/i][/purple] St Albans, Hertfordshire
[i][purple]Salary:[/i][/purple] Up to £35k (depending upon experience). Reviewed annually
[i][purple]Hours:[/i][/purple] Permanent, full time, Monday to Friday (35 hour working week)
[i][purple]Holiday:[/i][/purple] 31 days per year (including public holidays)
[i][purple]Pension & training:[/i][/purple] You can join Netcel's pension scheme after your probationary period. Ongoing training will be provided.
[n][purple]What we need:[/b][/purple]
We need an experienced .NET Support Analyst to work within our technical support team to resolve issues and improve functionality on the bespoke .NET applications and complex websites that we've built for our clients.
[b][purple]What you'll be doing:[/b][/purple]
You will help to resolve technical issues and implement new functionality on the .NET applications used by our clients on their websites.
[i][purple]Reporting to the Head of Technical Support, we need you to:[/i][/purple]
Evaluate website faults and issues raised by our clients and diagnose a solution.
Deliver the support required to resolve the fault or issue, using .NET & HTML.
Fully test your work prior to deployment.
Communicate with the client before, during and after your work.
Document changes and update support tickets.
Work alongside other support analysts and provide a technical escalation point.
Assist the Head of Technical Support in planning the development and improvement of the support department.
[b][purple]Who you are:[/b][/purple]
[i][purple]You will need at least 2 years experience in the following:[/i][/purple]
ASP.NET
Microsoft C#
Basic HTML
[i][purple]The following skills are preferable, though we'll provide you with training where required:[/i][/purple]
SQL Server
(X)HTML / CSS
IIS 6 / 7
EPiServer CMS
Company Name: Netcel Ltd
Advertised On: MS Employ
Date Posted: 14 January 2012
