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Position: Customer Service Officer
Location: Windsor,Berkshire
Position Type: employed
Sectors/Categories: customer-services
Salary: GBP 21000.00
Our client an international financial services company based in Windsor are looking for an experienced Client Services Officer to resolve complex client queries and complaints through to resolution It is imperitive you have previous experience in a similar role
Overview of the Client Support Officer Role
Client Support Officers are responsible for the processing of complex queries and issues that require escalation and can not be answered by Private Client Services These queries will be communicated via SLX tickets Client Support will investigate through to resolution and will respond back to the originator or to the client
This role will provide agreed service delivery standards to key stakeholders internal and external clients ensuring timely resolution and professional handling of all escalated queries
To be successful in this role you will have significant previous experience in a similar role such as customer services and enjoy complex issue resolution You will...
Company Name: Parkside
Advertised On: UJOB (Vazzee UK Limited)
Date Posted: 05 February 2012